Shipping Policy

Shipping Policy

Thank you for shopping with PlayPeak! Here's everything you need to know about how we ship your orders.

Processing Time

All orders are processed within 1–3 business days of payment confirmation.

Shipping Times

As we ship directly from our suppliers, please allow 7–20 business days for delivery to most Australian addresses. Remote areas may take slightly longer.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Costs

We offer free or low-cost shipping on most items. Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Delays

Occasionally, shipping may be delayed due to customs processing, public holidays, or high demand periods. We appreciate your patience and are always happy to help — contact us at hello@playpeak.com.au if you have any concerns.